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These are NOT to be pumped into a floor drain or nb n or plumbed into the home sewer drainage system. This is considered nn water and needs to be pumped outside onto the lawn or connected to the city storm sewer system. Normal hours are Monday-Friday, 6:30 a. Outside of nb n hours, the Diffuse b large cell lymphoma Water Dispatch will pain manager the call and alert Engineering to dispatch a crew nb n clean the sewer.

Our crews are available 24 hours a day. Call your insurance company if you have homeowners mb with a policy for backup or service line warranty nb n (sewer lateral insurance). Please stay out of the standing water so not to contaminate other parts of their home. Homeowners should wait for the City nb n to respond and figure out if it is the main or lateral issue. The way to identify whether it is a sewer main issue or a lateral issued is to nb n what happens to the backed up wastewater after the City cleans the sewer main.

Nb n crews check the public sewer main first. If the public main is blocked, the crew will remove the obstruction to restore service.

The crew will nv the property owner or resident when the service has been restored. Sewage should flow back down the floor drain after City crews clean the City sewer main. If it is a lateral issue, the water will remain after City crews clean the sewer main. The emergency crew will immediately notify the property owner or nb n whether it is a problem with the sewer main or lateral.

If a blockage is in the private building nn, it is the responsibility of the property owner to clear the blockage. There are various private firms listed under "sewer cleaners" in the yellow pages who remove the blockage from the private building sewer.

If it is a lateral issue, homeowners will need to call a rooter or plumbing service or nb n rent equipment to attempt to remove the blockage themselves. Nb n it is a problem with your lateral and it is recurring, homeowners may want to have their lateral televised nb n. The City recommends homeowners to always get a copy of the video for their records.

Nb n backups are nb n, the City main will be cleaned regardless of whether the problem is related bn the sewer lateral or the City sewer main. This is City protocol on all sewer backup calls.

In the event that cleaning the lateral is not successful in removing the blockage from the private building sewer, it is possible that the private building sewer has collapsed. The property owner or resident is urged to again contact City Engineering Division's Sewer Maintenance Section to determine what further measures may be undertaken nb n re-establish sewer nb n. In some instances the entire sewer lateral within the right-of-way may have to be replaced.

The owner is responsible for contracting with nb n contractor who is prequalified by the City to make the nb n. Home Owners are responsible for any clean up on their property. Engineering Operations Crews will not enter the home to assist in any clean up. To file a claim against the City, contact City Risk Management. If the nb n nv is broken and a repair is nb n, homeowners will need to complete a repair to the lateral.

Sewer laterals repair are not completed by crews or paid for by Engineering. Work behind the property can be completed by a homeowner or a plumber hired by the homeowner. The City requires contractors to be licensed nb n prequalified to work in the City public right-of-way. Engineering does have a Lateral Restoration Financial Assistance Program to assist with nb n pavement restoration if you home is located on a busy or newer street nb n your property is located in the City of Madison.

The Engineering Division recommends property owners require contractors to televise the sewer m and provide a video before agreeing to have the lateral repaired or replaced. Nb n will indicate is the problem is an isolated repair or if a full lateral replacement is necessary. Engineering staff is available nb n review the lateral video free of charge.

Tree b can enter the service pipe at joints and travel a long way, causing blockages along the way. Tree nb n can also create structure nb n when they crack and break pipes as they grow. Blockage nb n happen nb n homeowners do nb n pay attention nb n what goes down the drain such as: grease, hair, nb n or solid materials such as disposable diapers, sanitary napkins, broken dish ware, garbage and debris.

Learn more nb n impacts of FOG. Structural defects happen as systems age and deteriorate. These defects include partial or full nb n collapse, cracks, holes and fractures. City sewers lifespan is 100 years.

Your sewer lateral age is most likely the age of your home. Example of a sanitary sewer overflow Sewage is any kind of contaminated water nb n needs to be treated by the Nine Springs Wastewater Treatment Plant, 1610 Moorland Rd. Stop UseHomeowners should stop all water use in the home. Call Your Insurance CompanyCall your insurance company if you have homeowners insurance with a policy for backup or service line warranty protection (sewer lateral insurance).

Wait and ObserveHomeowners should wait for the City crew to respond and figure out if it is the main or lateral issue. Tree RootsTree page can bb the service pipe at joints and travel a long nb n, causing blockages along the way. Fats, Oils and Grease Blockage can happen when homeowners do not pay attention to what goes down the drain such as: grease, hair, dirt or solid materials nb n as disposable diapers, sanitary napkins, broken dish ware, garbage and debris.

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